The practical details behind a limo booking in Dubai. Anything else — message us on WhatsApp and a real person answers.
All of Dubai for pickups — Downtown, the Marina, Palm Jumeirah, Deira, Business Bay, JLT and everywhere between — plus Abu Dhabi and Yas Island, Sharjah, Fujairah and the Northern Emirates for cross-emirate trips quoted in advance.
For weekend evenings, weddings and prom season, a week or more is wise — the pink limo and the Escalade book out first. Weekday and chauffeur-car bookings can often be arranged the same day; message us and we will tell you honestly what is free.
Plans change — message us on WhatsApp as early as you can. We will move your booking to a new date wherever the vehicle is available, and the exact terms for your booking are confirmed with your quote before you pay.
Alcohol is not permitted in our vehicles — Dubai law is strict on this and your chauffeur will explain politely if needed. Soft drinks, juices and celebration food are all welcome, and we can pre-load the cabin bar with soft drinks on request.
Yes, our chauffeurs speak English, and many speak Arabic, Hindi or Urdu as well. If your group needs a particular language, mention it when booking and we will assign accordingly where possible.
Nothing is paid until your booking is confirmed. Your quote message includes the payment options for your booking — you choose what suits you, and the booking is locked in once payment is made.
Yes — for airport pickups and surprises we can prepare a simple name board, and celebration banners inside stretch cabins are part of our setup options. Tell us the exact wording when you book.
No — all Velora vehicles are non-smoking so every cabin stays fresh. Your chauffeur will happily plan a stop on longer hires if anyone needs a break.
Children are welcome in all vehicles with an accompanying adult. For chauffeur cars, tell us the ages when booking and we will prepare the right seating arrangement; celebration rides in stretches are a family favourite in Dubai.
Send us your flight number when you book an airport pickup and tell us about changes as soon as you know. We adjust the pickup where the schedule allows — your chauffeur works around the flight, not the other way round.